catch the digital flow｜北极冰仔部落格

昨天下午买的，总的来说不是很顺利。

主要因为 BH 的首页是被墙撞了的，需要用代理才能访问，恰好昨天网络情况很糟糕，Tor 都用不了（后来安装了新版本能用了，中间安装旧版本数十次无果），七弯八绕最后跟同学要了个“U88”才搞定。这里顺便提一下，BH 付款流程真是简单，相比去年购买 DH 还要用 Google Checkout，这次的购买流程简直可以与开通 TX 会员媲美，在头一个页面上填好信息点击下一步，网页还没显示完整，手机短信就到了，提示信用卡已经 95.4 美刀扣款成功……

由于我是第一次用 cPanel，总是感觉很别扭，江老大的话就是“还不习惯”，再加上还带着“Tor”，什么操作都慢得要死，前面说过了，正好又碰上网络状况不好，登录了 DH 的 SSH 打算把东西 FTP 给 BH，每次都是敲了一堆烦人的命令之后就断了，真让人上火。最后实在搞不定就决定今天早上来了再搞。

刚才登录 FTP 的时候被拒绝了，不出所料，帐户果然被 BH 冻结了，这个情况江老大早就说过了，BH 会对每个订单做人工审核，发现 IP 地址跟信用卡地址不符啥的会冻结帐户，给出证明材料后才能再次开通。不过我还是跟客服 livechat 了一下，应答速度没有想象中的慢，我把记录贴在下面：

Visitor Name: Home Page User
Question: Hi there, I am a client of your hosting plan. Now I have a problem with my account because it was deactivated.
Browser Information: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.7) Gecko/20070914 Firefox/2.0.0.7

RyanC [7:16:04 PM]: Welcome to our real-time sales chat. I do answer questions from multiple clients at a time, so please be patient while I read over your inquiry
Home Page User [7:16:04 PM]: Hi there, I am a client of your hosting plan. Now I have a problem with my account because it was deactivated.
RyanC [7:19:01 PM]: hello, what is your domain?
Home Page User [7:19:04 PM]: I am from China, as you know, where has a strict cencorship of Internet so that I have to use Tor to access http://www.bluehost.com/ to purchase your services. That’s the reason why my IP address is not matched with my other contact information…
[7:19:44 PM]: Thanks. My account name is *********（这里隐去我的帐号）
RyanC [7:23:19 PM]: Your account was suspended due to suspicion of fraud. To activate the account, you will be required to email the following information to our verification Department:

- copy of the front and back of the credit card
- copy of government issued id
- name of domain

Please email your information to http://helpdesk.bluehost.com/kb/index.php?x=&mod_id=4&q=58
Home Page User [7:24:56 PM]: Okay, thank you very much, RyanC. I will try.
RyanC [7:28:31 PM]: you’re welcome. Have a nice day and please contact me if you have any additional questions

跟江老大说的一样，需要把信用卡的正面、背面还有身份证的照片发给客服。目前已经发了邮件，等待回音，呵呵。